SAMOA’S SERVICE PROMISE
- Make your worker recruitment easy for you
- Provide reliable workers quickly and efficiently
- Be proactive in our communications with you
- Be responsive to your needs and respectful in our dealings with you
- Meet all of your recruitment needs and employment expectations
- Notify you immediately if an issue may arise
- Request your feedback on our services and confirm whether we have delivered on our service promises.
To deliver on our service promise to you, we need you to:
- Provide us with accurate and up-to-date information about your work related requirements and worker documentation
- Tell us what your expectations are of us and the services which you need us to provide
- Provide us with feedback on things that worked well and those things which could be done differently next time, to improve our services to you.